No. Once an order is submitted, no changes can be made. Please double-check all information — including address, products, and quantities — before completing your purchase.

Processing times may vary, but most orders are prepared and handed over to the carrier within our standard time frame of 3/7 days (Monday-Friday). During high-volume periods or holidays, slight delays may occur.

Once your order has been shipped, you will receive an email containing your tracking number and carrier link. You can use this information to monitor your delivery status.

Orders cannot be canceled once they enter processing or have been shipped. Please ensure all details are correct before confirming your purchase.

If you receive a damaged or incomplete order, please contact us within 48 hours and provide clear photos of the issue. Our team will review and arrange a replacement if applicable.