Customer Help
Our happiness team is always here to assist. Email us at support@fountainofyouth.bio
Common purchase queries answered
Orders and Shipping
Orders are typically processed within 1 business day. Standard shipping usually takes 3–7 business days depending on your location within the USA.
You can create an account by clicking the My Account option on our website and completing the signup form with your email and password.
If your order has not been shipped yet, please contact our support team as soon as possible and we will do our best to update your shipping address.
Once your order has shipped, you will receive a tracking number by email so you can monitor the delivery status of your package.
No. We do not store your credit card details on our servers. All payments are securely processed through trusted payment gateways.
Sales tax may be applied where required by law depending on your shipping location.
At this time, we only ship within the United States.
Whenever possible, all items will be shipped together. However, some orders may arrive in separate packages depending on stock availability or warehouse location.
Yes! We offer a 20% commission on qualified sales through our affiliate program.
Affiliate payouts can be requested at the end of each month, subject to approval and program terms.
If you need to swap an item
Returns and Exchanges
If there is an issue with your order, please contact our support team within 24 hours of receiving your product to request a replacement or refund.
We apologize for the inconvenience. Please contact support within 24 hours of delivery with your order number and photos of the item received.
If your order arrived damaged, please contact us within 24 hours and include photos of the damaged item and packaging so we can assist you quickly.
You can reach our support team through the contact form on our website or by email. We aim to respond as quickly as possible.
Please contact us immediately. If your order has not yet shipped, we may be able to update the address.
Orders may only be changed or canceled before they are processed or shipped. Please contact us as soon as possible after placing your order.